After Storms, Floods & Power Outages

We inspect the unit, tell you what we find, and put the repair price on paper before we start.

What should I do right after an outage or storm?

Keep the door closed. Use a refrigerator thermometer to check the temperature, and follow the general USDA and FDA guidance on food after a power outage rather than judging by smell or look. If water has reached the unit, switch off the breaker before touching anything and do not plug it back in.

What do you check after flooding or a surge?

Water that touches the lower part of an undercounter unit can reach the fan, the control board and the wiring. A power surge can damage the control. We test these parts, check the sealed system for normal operation, and look for corrosion.

• Control and wiring condition
• Fan and compressor operation
• Drain and water line damage on ice machines
• Door gasket and cabinet condition

Will you tell me if the unit is not worth repairing?

Yes. Some units are better replaced after a flood, and we will say that plainly instead of selling a repair that may not last. We do not tell you what your insurance will cover, so ask your insurer about that directly.

The same rules apply here as on any other job: licensed and insured technicians, prices in writing, and 30 days of coverage on labor.

After a major storm, many homes need service at once, so we schedule by urgency and location. Tell us if food is at risk or if water is still present, and we will plan around that when we offer an arrival window.