Refund & Cancellation Policy

Effective date: November 12, 2026

Written price first

Before a repair starts, U-Line Appliance Repair puts the price in writing. Work you have not approved is not billed.

Canceling and rescheduling

You can cancel or reschedule an appointment by calling us. Please do so as early as possible so we can offer the arrival window to another customer.

Warranty re-visit

When the same problem returns during the 30 days of labor coverage, we return and fix it with no labor charge. New or unrelated problems, misuse, and flood or surge damage after the visit fall outside that coverage.

Refunds for work not performed

Money paid for work that was never carried out is returned. Contact us and we will look into it promptly.

Parts returns

Whether a part can be returned depends on the supplier’s terms. Special-order parts are often not returnable, and we will tell you before ordering one.

Contact

Call (813) 803-6535 or email [email protected]. Our hours are Monday–Saturday 8:00 AM - 7:00 PM, Sunday closed.